

But please know that you'll have to create a backup copy of your company file first. Most errors can be resolved by starting your software from scratch.

If you haven't yet, you can also uninstall and install your QuickBooks Desktop. Also, they have the tools needed and that'll help you fix this issue. Thus said, I'd still recommend contacting them so someone can pull up your account, securely. But I'm here to ensure that you'll be able to reach them as soon as possible.Ī few reasons I can think of why you didn't receive a callback within 5 minutes are the current number of your callback request and the volume of calls during when you called our support.

Hi understand how much time it would take to wait for a callback and getting in touch with our Customer Care Support. I'll be around to help if you have any other questions related to QuickBooks. Please let me know how it goes by clicking the Reply button below.

In this case, let's suppress the QuickBooks Desktop application in case there is damage with your company file. Thanks for getting back to this thread, here to help ensure you're able to open your QuickBooks Desktop conveniently.įirst, I'd like to acknowledge your effort for following the troubleshooting steps to resolved this issue. I understand it can get frustrating to have your issues at repeated occurrences.
